Privacy Policy
This policy explains what information AspirineX collects, how it is used, when it may be shared, and the choices available to users and operators.
Information We Collect
AspirineX may collect account, contact, deployment, technical, operational, and usage information required to provision the service, manage authentication, support broker-connected workflows, and monitor runtime health.
- Identity and contact details such as name, email address, company name, billing contact, and support communications.
- Authentication and security data such as usernames, password hashes, session identifiers, IP addresses, device metadata, audit logs, and access timestamps.
- Operational data such as strategy configuration, signal events, trade lifecycle records, position data, runtime diagnostics, notification history, and broker integration status.
- Marketing and pre-sales data such as waitlist submissions, demo requests, onboarding notes, and feature-interest responses.
How We Use Information
We use collected information to authenticate users, operate the platform, provide support, maintain security, develop features, investigate incidents, communicate with users, and comply with legal obligations.
Where permitted by law, we may also use aggregated or de-identified information to analyze service performance, improve model quality, and understand product usage trends. We do not treat de-identified information as personal information unless required by law.
Sources of Data
Information may come directly from you, from authorized team members, from connected broker or cloud systems, from runtime-generated logs, from cookies or browser storage, or from service providers supporting hosting, communication, and analytics.
When We Share Information
AspirineX does not sell personal information for monetary consideration. We may share information with service providers, infrastructure vendors, security partners, payment providers, brokers or integrations you enable, corporate affiliates, professional advisers, or competent authorities when reasonably necessary.
- To provide hosting, monitoring, email, logging, analytics, billing, or incident response services.
- To honor your configuration choices or requested integrations.
- To comply with subpoenas, court orders, regulatory requests, or other legal obligations.
- To protect rights, investigate fraud, enforce agreements, or address security events.
Retention and Security
We retain information for as long as reasonably necessary to provide the service, maintain business records, resolve disputes, enforce agreements, and satisfy legal, security, tax, accounting, and compliance requirements.
AspirineX uses administrative, technical, and organizational safeguards designed to protect information; however, no storage or transmission method is completely secure, and users remain responsible for securing their own accounts, infrastructure, broker credentials, and connected systems.
International Data Handling
Depending on infrastructure and service-provider choices, information may be processed in countries other than the one where you are located. By using the service, you acknowledge that information may be transferred to jurisdictions with different data protection laws, subject to any contractual or legal safeguards that apply.
Your Rights and Choices
Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, object to, or export certain personal information, and to withdraw consent where processing depends on consent. Some rights are subject to exceptions, verification, and overriding legal obligations.
To exercise privacy rights, contact support@aspirinex.io with sufficient information for identity verification and request handling. Authorized agents may be required to provide written authorization and proof of identity.
Children, Third-Party Links, and Updates
AspirineX is not directed to children and should not be used by anyone under the age required to form a binding contract in the applicable jurisdiction. If you believe a child has submitted personal information, contact us so appropriate steps can be taken.
The service may reference third-party sites or services. Their privacy practices are governed by their own policies, not this one. We may update this policy from time to time by posting a revised version on this site with a new effective date.